Areas of Expertise
Customer Experience
Customer Journey Mapping
Customer Satisfaction
Employee engagement
Online Communities
Website development and usability testing
Kids and Youth
Retail and Shopper
Qualitative segmentation
Ad testing
Brand & Comms
Innovation, Packaging and NPD
Over the last 25 years, we’ve worked across most sectors! Both in the UK and Internationally, we have particular experience working in:
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Labour Markets
Financial Services
Utilities
Telecoms
DIY
Manufacturing
Healthcare
Education
FMCG
Food & Drink
Retail
Charities
Quantitative Research
Research Training and Mentoring
Kate also works with client and agency teams to provide training on a variety of topics such as: Writing a research brief, Proposal writing, Commissioning research, Working with internal stakeholders, Project design, Moderation, Qualitative analysis & Interpretation, Presentation writing and Presentation delivery.